More Than pet insurance increase excess with percentage

More Than pet insurance have just increased the excess on their policy. It now features a percentage excess, meaning that any time you make a claim you will have to pay your excess and then a percentage of the remaining bill before you can be reimbursed.

How much will my excess be?

If you were to buy a pet insurance policy with More Than today, the excess would be as such:

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Age of the dog or cat at the time of veterinary treatment

Dogs under 9 years old £70 + 10% of the rest of the cost of veterinary treatment.
Dogs 9 years old and over £70 + 20% of the rest of the cost of veterinary treatment.

Cats under 9 years old £50 + 10% of the rest of the cost of veterinary treatment.
Cats 9 years old and over £50 + 20% of the rest of the cost of veterinary treatment.

The rest of the cost of veterinary treatment means the amount left from the amount
covered by this insurance after the £70 for dogs or £50 for cats is deducted.

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Age of the dog or cat at the start of the 12 month period

Dogs under 9 years old £90 + 10% of the rest of the cost of veterinary treatment.
Dogs 9 years old and over £90 + 20% of the rest of the cost of veterinary treatment.

Cats under 9 years old £75 + 10% of the rest of the cost of veterinary treatment.
Cats 9 years old and over £75 + 20% of the rest of the cost of veterinary treatment.

The rest of the cost of veterinary treatment means the amount left from the amount
covered by this insurance after the £90 for dogs or £75 for cats is deducted.

However, excess and percentage on existing policies may differ as this information isn’t communicated.

How is the new percentage excess applied?

You can refer to your terms and conditions of your policy but in simple terms, the example below explains how the excess is applied:

1. Vet bill: £1,000
2. Excess of £90 + 20%
3. Vet bill minus excess = £910
4. Then, deduct 20% of the remaining amount: 910 – 20% of 910 (182) = £728

£728 is the amount you would get back, meaning your total excess would have been £272! Quite a big difference in comparison to ta fixed excess of £90.

What to do next?

If you’re looking to buy pet insurance, you should maybe look at a provider that has a fixed excess, so you always know what you’ll be paying if you need to take your pet to the vet.

If you’re currently insured with More Than, there are two scenarios:

1. You’re claim free, meaning that you can switch provider without worry. Read how to switch pet insurance safely beforehand though.
2. You have claimed or are currently claiming: if you are currently claiming, stay with More Than. However, if you’ve claimed in the past you could still switch provider if the condition you’ve been claiming for is never going to reoccur or if you have run out of your vet fees allowance and your condition is now excluded by More Than anyway. If so, there’s nothing stopping you from selecting a new company. The condition you’ve been claiming for will still be excluded but at least you won’t be stuck with a percentage excess.

If you have any queries regarding pet insurance, remember that you can “ask the expert” for some independent advice. You can also compare pet insurance to find alternative providers.